Instagram download not working? Checklist

Signed-out session, Instagram changes, Chrome download settings, and when to email support.

Work through this list top to bottom. It fixes almost every report we get.

Checklist

1. Is Instagram signed in in this Chrome profile? A red ! badge on the extension icon means no. Sign in on instagram.com and reload the tab.
2. Is the extension enabled? Open chrome://extensions and check the toggle. Reload the Instagram tab after enabling.
3. Reload the Instagram tab. Instagram is a single-page app; after long sessions the overlay can need a fresh load.
4. Check Status. When Instagram changes something that breaks downloads, we post it there and ship a fix.
5. Is the content visible to you? Private accounts you do not follow, Close Friends Stories, and deleted posts cannot be downloaded.
6. Chrome download settings. If Ask where to save each file is on, every file opens a dialog. Turn it off for bulk runs. Also check that Chrome is not blocking downloads for instagram.com.
7. Rate limits. If a big run slows or stalls, wait a few minutes and use Resume or Download New.
8. Hit a free limit? The extension tells you which one. See free limits explained.

Still broken? Email us

Write to support@extbid.lol and include: your Chrome version, the extension version from chrome://extensions, the Instagram URL, and whether you used one-click, Download All, Download New, or Download by Link. A person reads it and we aim to reply within 24 hours.